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Terms of delivery and payment

 

Direct Orders from End Customers

The order placed can only be fulfilled if the items ordered are available. Should a title not yet have been published, the order will be pre-booked. The items supplied will remain the property of Mohr Siebeck until the purchase price has been paid in full. Delivery will be charged to the customer. 

Shipping charges are a flat rate of  € 4.00 within Germany and for all other countries.

For express or air mail delivery, please contact our customer service department at http://www.mohr.de/en/publisher/contact/distribution-department.html

Shipping charges for journals can be found under "Subscription" on each journal homepage. To view the journals published by Mohr Siebeck, go to: http://www.mohr.de/en/journals.html

Invoices for items ordered are payable immediately. The amounts due are to be transferred without any deduction to one of the Mohr Siebeck bank accounts listed on the invoice.

Once payment has been received, orders will normally be dispatched and delivered within three working days. Deliveries abroad may vary.


Cancellation Policy and Agreement for the Coverage of Costs in Case of Cancellation

As a customer, you are entitled to the following cancellation rights:



- Cancellation Policy -


Right of Withdrawal

The customer has the right to cancel the contract in writing or verbally within 14 days, without having to state the reasons for this.

The termination period of 14 days begins on the day on which the customer, or a named third party who is not the carrier, has taken receipt of the goods.

The customer may cancel the order with us through a clear means of communication (eg. a post-dated letter, fax, e-mail or telephone call. The customer may also, but does not have to, use the notice of cancellation form provided.

The cancellation period shall be deemed observed if notice of cancellation is given before the end of this.


The notice of cancellation is to be sent to:

Mohr Siebeck GmbH & Co. KG
- Customer Services Department -
Postfach 2040
72010 Tübingen
Germany
Telephone: +49 7071 923-0
Fax: +49 7071 51104
E-mail: manfred.pfeiffer [AT] mohr.de


Consequences of Cancellation

Should the customer have successfully canceled the contract, Mohr Siebeck will refund all costs, including those for delivery (apart from those costs which were incurred through the choice of a shipping method more expensive than the standard method offered by Mohr Siebeck). Refunds will be made without delay and within 14 days of receipt of the order of cancellation. The method of refund will be the same as for the original transaction, unless otherwise clearly agreed. No charges will be made for this refund.

Mohr Siebeck may refuse the refund until all goods have been returned or until the customer can provide proof of shipment, dependent on whichever occurs first.

The customer is to return or hand over goods to Mohr Siebeck without delay and at the latest within 14 days of the receipt of the order of cancellation. The time limit has been honored when the customer has sent the goods before the end of the 14 day period. The direct cost of returning the goods falls to the customer.

The customer can avoid the obligation to compensate for lost value for the deterioration due to the use of the product as specified by not using the product as his/her own property and refraining from doing anything which could detract from its value.


End of Revocation Instruction




Exemption or advance termination of the right to cancel

The right to cancel does not apply to deliveries of data media in sealed packaging where the seal has been removed after delivery. The right of withdrawal does not apply to orders of single journals.


Place of Performance and Jurisdiction

The place of performance is Tübingen. The place of jurisdiction for all transactions with merchants, legal entities of public law and separate funds under public law is Tübingen.


Responsible for content:

Mohr Siebeck GmbH & Co. KG
Postfach 2040
72010 Tübingen
Germany
Telephone: +49 7071 923-0
Fax: +49 7071 51104
E-Mail: info [AT] mohr.de

 

Identity of Mohr Siebeck:

Legal form: GmbH & Co. KG
Registration court: Amtsgericht Stuttgart
Registration number: HRA 381497
Personally liable partner: Siebeck Verwaltungs-GmbH
Registration court: Amtsgericht Stuttgart
Registration number: HRB 382687
Authorized Managing Directors: Dr. h. c. Georg Siebeck, Dr. Franz-Peter Gillig, Dr. Henning Ziebritzki
VAT identification number in accordance with section 27a of the Value Added Tax Law: DE814496337
Responsible for the content in accordance with section 6 of the Interstate Media Services Agreement: Dr. h. c. Georg Siebeck


Terms of Use for the Digital Editions of the Mohr Siebeck Journals download as a PDF (110 KB) »


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